GoToMyAccounts Gen IV is a major release, hence the increment to the generation number (four). A full year of work has gone into this release. Several issues that made user management difficult have been addressed and resolved. Lots of old legacy code has been rewritten and refined. The speed of the application has been greatly improved with new caching mechanisms.
Step 1: Watch the quick primer screencast
Step 2: Read the articles in this helpdesk category
GoToMyAccounts Gen IV Help Articles