GoToMyAccounts Gen IV Articles

Introduction to GoToMyAccounts Gen IV
Introduction GoToMyAccounts Gen IV is a major release, hence the increment to the generation number (four). A full year of work has gone into this release....
Wed, 6 May, 2020 at 2:02 AM
The New Customer/User Account Schema
How customer/user management worked previously Prior to GTMA IV, each portal customer account was bound to a single primary user account. That is, there wa...
Wed, 6 May, 2020 at 2:03 AM
Possibility of a duplicated customer user
The possibility of there being a duplicated customer user exists at the time of this article being published. Checks for this condition were made and a few ...
Wed, 6 May, 2020 at 2:04 AM
I have a customer user who cannot login after the GTMA IV release
If you have a user who is having difficulty logging in after the GTMA IV release, a likely cause may be that a duplicate record exists in the user database....
Wed, 6 May, 2020 at 2:04 AM
What's next for GoToMyAccounts? (screencast)
APR 09 2020 Update: While the general direction outlined in this video still remains, a few things have changed with regard to frameworks. Quasar is still ...
Wed, 6 May, 2020 at 2:05 AM
Billing Automation Changes in GTMA IV
The Automations tab no longer exists in GTMA IV. This is due to the way that automation and notifications works. All customer users have the ability of ...
Wed, 6 May, 2020 at 2:06 AM
How to enable or disable customers in GTMA IV
This short screencast primer will walk you through enabling or disabling customer accounts in the new GoToMyAccounts Gen IV edition.
Wed, 6 May, 2020 at 2:07 AM
Suspending customer users
Because any customer user in the portal can potentially have access to any customer (if granted access), we do not suspend users globally. If you no longer ...
Wed, 6 May, 2020 at 2:08 AM